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Don’t cancel: How to downgrade a Chase credit card

    If you have a premium Chase credit card in your wallet, every so often, it makes sense to think about things like:

    • Is the

      If you continue to carry another card that earns transferable Ultimate Rewards points, you will be able to combine your points beforehand. It’s also possible to transfer Ultimate Rewards points between household members, just remember to call Chase to set this up ahead of time.

      If you’re downgrading a cobranded card, such as United, Southwest, Marriott or IHG, your airline miles or hotel points remain safely in your loyalty account.

      Step 3: Call Chase to request a product change

      To downgrade your card or request a “product change” as it’s sometimes referred to, you should call the customer service phone number on the back of your card.

      You can also initiate a downgrade by logging into your Chase online account and sending a secure message, but this is time-consuming, as responses take 24-48 hours, and chances are you’ll have to call in and complete the downgrade anyway.

      Once on the phone with an agent, the process usually just takes a matter of minutes. Since you’re changing an existing account rather than opening a new one, Chase generally won’t perform a credit check.

      Step 4: Verify your new account

      Before ending the call, confirm:

      • Which card you’re receiving
      • The annual fee (if any)
      • Your new benefits
      • That your existing credit line is being maintained

      Does downgrading your Chase credit card make sense?

      Here’s what you need to think about as you decide whether to downgrade your Chase card.

      Young woman using laptop in a cafe
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      Is the annual fee worth it?

      The main thing to consider when trying to decide whether to downgrade your card is this:

      • Are you getting more value from your card’s perks than its annual fee costs?
      • Or are you just paying for benefits you are not using?

      It’s no use carrying an airline credit card like the United Quest℠ Card (see rates and fees), which offers two free checked bags and a 10,000-mile award discount every year after your first anniversary if you seldom fly and only pack carry-on, for instance.

      Can you earn more points with another card?

      You should also consider whether your credit card offers bonus-earning opportunities in the categories where you spend the most, such as dining out or on groceries. Otherwise, it might be worth switching to a card that offers more rewards.

      Are you giving up a welcome bonus later?

      Remember, product changes don’t qualify as new card applications, so you won’t receive a welcome bonus after downgrading and you could be forfeiting tens of thousands of points.

      Related: Here’s how to calculate your 5/24 standing

      When to downgrade your Chase credit card

      Typically, Chase requires that you carry a credit card at least 12 months before you can request a downgrade.

      That can make this timing tight, but try to downgrade your card before your billing statement with the annual fee on it is due.

      If your annual fee has already come and gone, Chase might be willing to prorate it and refund a portion for the portion of the year you will not have the card.

      What Chase card can I downgrade to?

      With Chase cards, you typically have to downgrade within the same suite, or family, of cards, and you can only downgrade one personal credit card to another personal credit card, and one business credit card to another business credit card.

      And to be extra clear, by “downgrade,” I mean going from a card with a higher annual fee to one with a lower annual fee.

      Here are some common downgrade options for Chase’s most popular cards. Keep in mind that available product changes vary by account.

      Sapphire cards

      IRIS HUMM

      The Chase Sapphire Reserve® can be downgraded to:

      The Chase Sapphire Preferred® Card can be downgraded to:

      The Chase Sapphire Reserve for Business℠ can be downgraded to:

      Airline and hotel co-branded cards

      The Southwest Rapid Rewards® Priority Credit Card (see rates and fees) can be downgraded to:

      The information for the Southwest Rapid Rewards Premier credit card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

      The United Club℠ Card (see rates and fees) can be downgraded to:

      The Marriott Bonvoy Boundless® Credit Card (see rates and fees) can be downgraded to:

      The IHG One Rewards Premier Credit Card (see rates and fees) can be downgraded to:

      Related: Does canceling a credit card hurt your credit?

      A checklist before downgrading your Chase credit card

      You’ve weighed your options, considered which card you might want to drop and which to replace it with, and now it’s time to run through a quick downgrade checklist to ensure your downgrade goes as smoothly as possible.

      • Make sure you’ve had your card for at least 12 months.
      • Check whether your annual fee has posted. Chase may prorate or refund part of it if you downgrade shortly afterward.
      • Transfer or redeem Ultimate Rewards points if necessary.
      • Verify the card you’re being downgraded to, its annual fee and benefits.
      • Request to maintain your entire line of credit (or as close to it as possible) so as to have the least impact on your credit score.

      Related: Chase Sapphire Preferred vs. Sapphire Reserve: Should you go mid-tier or premium?

      Bottom line

      Downgrading a Chase credit card can be a smart alternative to canceling if your current annual fee no longer makes sense.

      By planning ahead, protecting your Ultimate Rewards points and choosing the right replacement card, you can preserve your credit history while moving to a card that better fits your spending habits.

      However, just remember that downgrading means giving up the opportunity to earn a new card’s welcome bonus or losing the ability to transfer Ultimate Rewards to airline and hotel partners, so it’s worth comparing your options before making the switch.

      But with a little planning and preparation, you can avoid the pitfalls and save yourself some money by making the right choices.

      Related: Best Chase credit cards

    Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.